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Clinical Healthcare Management Services

Cohesively coordinating healthcare services and Providing quality healthcare assessments for enhanced community healthcare outcomes

Ph: 716-688-1000         Fx: 716-688-1001

Agency Healthcare Assessments

Agency Healthcare Support and Coordination

Clinical Healthcare Management Services works collaboratively with Local Community Agencies to ensure that all services are assessed for individual assistance and rendered cohesively per patient need, and that are parties communicate with regard to the intended plan of care and goals. Coordination of services are completed by Registered Nurses.

Case Management Services

Case Management Services are provided specific to individual need. CHMS provides an agency collaborative process of coordinated services that facilitate and advocate for options and services that meet an individual's mental or physical health care needs through communication and assessment tools that promote quality of care outcomes which are cost effective.

This cohesive and collaborative process is a cyclical and ongoing structure that can end at any stage if the problem is resolved. The clinical evaluation of care may lead to suggestions for changes of service care and follow-up. The process not only focuses on ways to improve the patient's physical needs but social and emotional needs as well.

Chemical Dependency Assistance (Inpatient and Outpatient Services)

Chemical Dependency (Inpatient and Outpatient Services) services plans are primarily offered as an outpatient service. The goal is to provide on-going contact, support and follow-up assistance to patients on behalf of rehabilitation agencies and facilities with the intended goal of reducing the recidivism rate. Person to person services plans are provided as needed allowing patients a proactive opportunity of not having to wait until they feel the need to contact a counselor or support group. Results can be provided weekly and can be viewed by the contracting agency or facility for Service Intervention.


Disease Management / Acute Care Support

Disease Management / Acute Care Services are designed to create patient-centered data that focused on healthcare services and results, therefore, improving healthcare outcomes of patients with specific diseases. Assessment and Service Plans are implemented to identify best practices or recognize the lack of a follow up system that utilizes time frame guidelines and proper use of policy and procedures.

CHMS focuses on a Disease Management process that enhances communication internally and externally between healthcare providers and patients after discharge, facilitating feedback necessary for service adjustment (which may prevent or delay disease progression) and measuring the effectiveness of healthcare services. CHMS offers a comprehensive survey approach to patient follow up that extends beyond inpatient care.

This service will assist medical and rehabilitation facilities in improving:

§  Healthcare outcomes and measuring the "importance" of provided services

§  Patient-centered approaches to providing care by collectively addressing all mental and physical aspects, provider issues, and treatment of multiple diseases using nationally recognized standards of care

§  Enhancement of communication between providers and patients

§  Costs which may be lowered by reducing the use of unnecessary or redundant services or avoiding costs associated with poor outcomes

Healthcare Evaluations

Healthcare Assessments and Services are designed to evaluate an individual's overall medical needs as well as the quality of healthcare services provided; this would include how the services provided may restrict or help a person live a full and independent life. Questions asked may focus on the patient's cognition; communication, hearing and vision, physical performance, health status, nutritional habits, skin health, independence, daily living, and a person's quality of life. This will help to identify the quality of services or support services that may be needed. The goal is to ensure that healthcare providers and family members are collaborating as a team in the best interest of the patient.

Results could show:

§  A more informed and knowledgeable patient / family

§  Unnecessary or frequent visits to the hospital

§  Proactive healthcare support, increasing healthier living

§  Continued oversight and support of patients

§  Enhanced communication between healthcare providers

§  Long term cost effectiveness for healthcare providers 

Mental Health Evaluations

Mental Health Evaluations designed to follow the services provided, outcomes of services, and current status of mental health patients or patients with behavior disorders. The assessments are structured to determine if medications are being taken appropriately or if a person expresses social issues that are causing anxiety or depression. Early intervention assessments are provided in a wide range of mental health areas as well as to Alzheimer patients and the elderly.


Quality of Life Support

Quality of Life Services focus on healthcare, rehabilitation, disabilities and social services, but also includes medicine, education, and other services offered within a community. This assessment evaluates the well-being of a patient after being discharged from a hospital or rehabilitation facility. CHMS looks at each individual and his or her personal goal for quality of life that will enable him or her to live a fulfilled life - a life that is both meaningful and enjoyed. Based on service outcomes CHMS reviews all services offered and provided within a community according to each individual's need. The goal is to assist in ensuring that a cohesive, effective and patient centered service is offered in each community. The result is to assist in the enhancement of each person's quality of life.


Quality of Care Assistance

Quality of Care Services are designed to produce a number of results.

§  Assess the actual quality of care that is provided to a (in and out) patient successfully

§  Assess the quality of service rendered from a facility or institution

§  Assess the follow up care that is provided by facility or institution

Services are structured in the effort of allowing facilities and institutions the opportunity to enhance service outcomes, benchmark best practices and consistently review the methodologies of services. Quality of Care Assessments can increase the volume of patient service and enhance cost effective procedures.


Rehabilitation Support

Rehabilitation Assessments are designed to focus on an array of rehabilitation services specific to each patient receiving rehab care. Assessment tools are outcome focused concentrating on outpatient follow-up as needed. This assessment tool helps to benchmark best practices, services and service outcomes based on patient progress, time frames, and long term results.

Physical and Occupational Therapy Services evaluates the level of independence and the ability a patient has to function in the home and the community.